PRIVACY POLICY

We respect your privacy

Southern Cross Motel Group respects your right to privacy and this policy sets out how we collect and treat your personal information. ‘Personal Information’ is information we hold which is identifiable as being about you.

What Personal Information we collect

We may collect the following types of personal information from you:

  •  name
  •  address
  •  phone number
  •  fax number
  •  email address
  •  information about the goods or services you have ordered
  •  information from enquiries you have made
  •  communications between us
  •  credit card information

How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

Use of your personal information

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in. We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.

Disclosure of your personal information overseas

We will not disclose your personal information to recipients in any other country.

Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

Access to your personal information

You can access and update your personal information by contacting us on reservations@southerncrossmotelgroup.com.au. There is no administration fee for this access.

Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto this website, so please check back from time to time..

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to reservations@southerncrossmotelgroup.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.